Our Policies

At Melbourne Airport Transfer, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your information is handled responsibly.

Information We Collect:

  • We may collect personal information such as your name, contact details, and payment information when you make a reservation or use our services.

How We Use Your Information:

1. Providing Services:

  • We use your personal information to fulfill your transportation reservations and provide you with the requested services.

2. Communication:

  • We may use your contact information to send you important updates, confirmations, and other communications related to your bookings.

3. Improving Services:

  • We analyze usage data to improve our services, enhance user experience, and optimize our website and mobile application.

Information Sharing:

1. Service Providers:

  • We may share your information with trusted third-party service providers who assist us in delivering our services.

2. Legal Compliance:

  • We may disclose your information when required by law, regulation, or legal process.

3. Consent:

  • We will obtain your consent before sharing your information for purposes other than those outlined in this Privacy Policy.

1. Security Measures:

    • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

2. Your Choices:

    • You have the right to update, correct, or delete your personal information. You may also opt-out of receiving marketing communications at any time.

3. Cookies and Tracking:

    • We use cookies and similar technologies to enhance your experience on our website and gather information about your interactions with our services.

4. Children’s Privacy:

    • Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children.

5. Changes to Privacy Policy:

    • We reserve the right to update and modify this Privacy Policy. Any changes will be posted on our website with the effective date.